How fast is delivery?
Next day inside Dhaka for orders placed before 4pm. Two to three days elsewhere in Bangladesh.
Contact
We answer before you buy.
Most people message us first — about a shade, an ingredient, or whether a batch is genuine. Send a message and we will come back to you the same day.
Send a message
Required fields are marked with an asterisk.
Ways to reach us
Pick whichever is easiest.
Call us
01758746864Saturday to Thursday, 10am – 8pm
Sat–Thu, 10am – 8pm
Message us
Facebook & InstagramUsually answered within the hour
Answered within the hour
Email us
support@thealamsbd.comSame-day reply on working days
Same-day reply
Visit us
Sector 14, Uttara, DhakaSector 14, UttaraPlease call ahead before visiting
Please call ahead
Before you write
Answered already.
These four come up most often. If yours is not here, the form on this page reaches the same inbox.
Can I pay cash on delivery?
Yes, nationwide. bKash, Nagad, Rocket and cards are also accepted.
How do I know a product is genuine?
Everything comes through an authorised distributor. Ask and we will photograph the batch stamp before it ships.
What is your return policy?
Return unopened items within seven days for a full refund. See the Return & Refund Policy for the detail.
